Whether you have a question about one of our casino reviews, want to report an issue, or are interested in partnership opportunities, our team is here to help. Please use the contact form below or reach out through one of our other channels.
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Email Us
info@casinoranks.uk
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Within 24-48 hours
Office Hours
Mon-Fri: 9am - 6pm GMT
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Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How do you choose which casinos to review?
We review casinos that hold a valid UK Gambling Commission licence and have been operating for at least 12 months. Our team creates real accounts, makes deposits, and tests every aspect of the player experience before publishing a review. Learn more about our review process.
Can I suggest a casino for review?
Absolutely! We're always looking for new casinos to review. Please use the contact form above with the subject "General Enquiry" and provide the casino name and website. We'll add it to our review queue if it meets our criteria.
I have a problem with a casino. Can you help?
While we can't directly resolve disputes between players and casinos, we can offer guidance on the best steps to take. If you've experienced an issue with a casino we've reviewed, please contact us with details, and we may also update our review to reflect your experience.
For formal complaints against UK-licensed casinos, you should contact:
- The casino's customer support team first
- The casino's designated Alternative Dispute Resolution (ADR) service
- The UK Gambling Commission (for regulatory concerns)
Do you offer partnership or advertising opportunities?
Yes, we work with select casino operators and gambling industry partners. Please use the contact form with the subject "Partnership Opportunity" to discuss how we can work together. Note that commercial relationships do not influence our editorial content or reviews.
How can I report inaccurate information?
We strive for accuracy in all our content, but casino terms and bonuses change frequently. If you notice outdated or incorrect information, please let us know using the contact form with the subject "Question About a Casino Review". We'll investigate and update our content promptly.
Are you affiliated with the casinos you review?
We participate in affiliate programmes with some of the casinos we review. This means we may receive a commission when you click our links and register at a casino. However, this never influences our rankings or reviews—our editorial team operates independently of our commercial relationships. For full transparency, please read our About page.
Responsible Gambling Support
If you're reaching out because you're concerned about your gambling habits, we encourage you to seek help from professional support organisations:
- BeGambleAware: www.begambleaware.org | Free helpline: 0808 8020 133
- GamCare: www.gamcare.org.uk | Support line: 0808 8020 133
- GAMSTOP: www.gamstop.co.uk | Free self-exclusion service
These services are free, confidential, and available 24/7.
Press and Media
For press enquiries, interview requests, or media opportunities, please contact us using the form above with the subject "Press / Media Enquiry". We're happy to provide expert commentary on topics related to online gambling in the UK.